1. Who we are
Mediphilics is a UK-focused supplier of egg products. For the purposes of applicable UK data protection law, Mediphilics is the controller of personal information collected through this website.
Our contact address is Suite E Ground Floor, Profile West, 950 Great West Road, Brentford, London, United Kingdom, TW8 9ES. You can contact us at info@mediphillics.co.uk or +44 7479 957184.
2. Information we collect
We may collect information you provide when making an enquiry, including:
- your name, company name and job-related contact details;
- your email address and telephone number;
- product interests, expected volumes and delivery requirements;
- the contents of your message and subsequent correspondence.
Our hosting provider may also process basic technical information such as IP address, browser type, device information, requested pages and security logs.
3. How and why we use information
We use personal information to respond to enquiries, prepare supply discussions or quotations, manage business relationships, maintain website security and comply with legal obligations.
Depending on the circumstances, our lawful basis is taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, or our legitimate interests in operating and developing our business. Where consent is required, you may withdraw it at any time.
4. Sharing and international transfers
We may share information with trusted service providers supporting website hosting, communications, professional advice and business administration. We may also disclose information where required by law or to protect legal rights. We do not sell personal information.
If information is transferred outside the United Kingdom, we will use an applicable lawful transfer mechanism and appropriate safeguards.
5. How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining business records and meeting legal, tax or regulatory requirements.
6. Your data protection rights
Depending on the circumstances, you may have rights to access, correct or erase your information; restrict or object to processing; receive portable data; and withdraw consent. Some rights are subject to legal conditions and exemptions.
You may also complain to the UK Information Commissioner’s Office. Information about making a complaint is available at ico.org.uk.
7. Cookies and website data
This website does not intentionally use advertising or behavioural tracking cookies. Essential technical storage may be used where required for website operation or security. If analytics or additional cookies are introduced, this policy and any cookie controls should be updated before use.
8. Security
We use reasonable organisational and technical measures designed to protect personal information. However, no internet transmission or storage system can be guaranteed to be completely secure.
9. Questions and updates
Questions about this policy or requests concerning personal information should be sent to info@mediphillics.co.uk. We may update this policy from time to time and will publish the revised date on this page.
Suite E Ground Floor, Profile West, 950 Great West Road, Brentford, London, United Kingdom, TW8 9ES · +44 7479 957184